Here are clear, straightforward answers to the questions Warehouse Heroes hears most often from warehouse managers, safety teams, and business owners.
We are based in Jacksonville, Florida, and serve businesses throughout Northeast Florida, the entire state, and nationwide. We provide professional warehouse solutions for facilities of all sizes, from small warehouses to large distribution centers.
You talk directly to our owner or an experienced team member. We pride ourselves on personal, hands-on service, so you always get clear communication and fast responses.
Yes, safety is a top priority on every project. We incorporate OSHA-compliant practices into all dismantling, installation, repairs, and maintenance services to protect your employees and equipment.
Absolutely. Every repair or service includes a complimentary on-site safety audit. This audit identifies risks, evaluates equipment, and ensures your warehouse is operating safely and efficiently.
We handle a wide range of warehouse systems, including pallet racks, shelving units, and custom configurations. Services include installation, dismantling, relocation, repairs, and structural modifications.
Yes. Our team performs on-site repairs, welding, and modifications to restore the strength, stability, and safety of damaged racking systems.
Yes. For all repairs, we can provide a visual before-and-after comparison so you can see exactly what was addressed and repaired.
Yes. We offer practical guidance, CAD drawings, and planning support to improve workflow, maximize storage, and ensure a safe working environment. This includes support for new builds, expansions, or redesigns.
Absolutely. We work with clients to address unique operational needs, improve efficiency, and implement solutions that save time, reduce risks, and enhance overall productivity.
We install end-of-aisle protectors, column guards, bollards, barriers, and other custom solutions designed to prevent damage and improve warehouse safety.
Yes. We provide installation, repair, and preventative maintenance for overhead doors, dock levelers, and all loading area components. Our services reduce downtime and ensure smooth warehouse operations.
Pricing varies depending on the scope of work, facility size, and specific requirements. We provide transparent quotes after a free safety audit or consultation, so you know exactly what to expect.
We prioritize fast, responsive service. Scheduling depends on availability and project size, but we work closely with clients to minimize downtime and meet operational needs.
Yes. Every warehouse is different, and we adapt our services to fit your facility’s specific layout, equipment, and operational needs. This includes custom rack configurations, protection systems, and workflow improvements.
Ready to schedule a safety audit, request a quote, or ask a question about your warehouse racking? Send us a message using the form below, and a member of our team will get back to you as soon as possible.
